Using Our Community Knowledge Base

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Using Our Community Knowledge Base

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Product mentions appear as hyperlinks and take the user to the product page in communities.    Mentioned products also appear in a product-snippet component, and the view product button redirects to the nxp.com device page.   How do I mention a product?  Begin by typing a hashtag before a product name in the message body. A search box will appear listing products with matching titles (see below for the full list). Select the product you want to mention. Tip: Type two or more letters of the product’s title to search. Behind the scenes, a product mention creates a product association between a product and the message in which the product is referenced. (This association is essentially metadata on the message.) Who can do a product association? Users with specific permissions can create product associations by adding them to an Associated Product field in the Post Page, Edit Page, and Reply Page. Products associated appear in the product-snippet component at the end of the message body.     Full devices catalog attached.
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Email Address Change Follow the easy steps to change your email address https://community.nxp.com/docs/DOC-329581 If you still having issues, please create a case and our IT team will further assist you https://www.nxp.com/video/tutorial-for-nxp-support-case-portal:NCP-VIDEO   Delete NXP account In the following link you can start the process to removed your account from NXP’s database https://www.nxp.com/pages/privacy-statement:PRIVACYPRACTICES If you still having issues, please create a case and our IT team will further assist you.https://www.nxp.com/video/tutorial-for-nxp-support-case-portal:NCP-VIDEO   Change community profile Follow the easy steps to change your user information https://community.nxp.com/docs/DOC-335531?tid=communityAbout If you still having issues, please create a case and our IT team will further assist you https://www.nxp.com/video/tutorial-for-nxp-support-case-portal:NCP-VIDEO   DocStore Access Issue If you signed an NDA, however still having login issue on docstore, please send an email to support.docstore@nxp.com    Do you need to sign a Non-Disclosure Agreement with NXP? Please create a case in our ticket system and our NDA team will further assist you. https://www.nxp.com/video/tutorial-for-nxp-support-case-portal:NCP-VIDEO   You have an active NDA with NXP and access to Docstore, however not able to see the document you need? Certain Product areas need specific rights, please follow the  next steps on how to request higher access in Docstore:  
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To add a friend Go to the user profile that you want to make a friend relation. Click on the friend's button To manage your friends:  Go to the inbox menu Click on the menu option Click on Manage Friend & Ignore
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Welcome to NXP Community  The NXP Community provides the opportunity for NXP customers, partners, and employees to share ideas, tips, ask, collaborate, and receive input on just about any embedded design topic or technical questions. Our Community will help our customers to innovate and move through the design process quickly and efficiently by using this comprehensive collaboration environment for communication, content creation, sharing ideas, and problem resolution.    Get expert advice from the developer community. The NXP Support teams monitor these forums to provide answers and listen to your feedback. Anyone can read messages, but only registered members on nxp.com can post questions, experiences and/or responses.    Track your progress  Badges: The Badge rewards a member on different types of individual actions or activities. Many badges are easy to earn and are awarded as soon as members start participating. Badges help to identify a specific set of skills that a member brings to the community.   Ranks: A Rank rewards a member for completing multiple, different and often unrelated actions. While a member can achieve multiple badges, a member can hold only one rank at a time. A member’s rank is an indicator of the member’s overall status in the community.  Category Experts: Anyone can be a category expert, so we encourage our members to continue participating and helping others. Experts are based on their participation in specific categories or boards.     Avoid creating duplicate posts:   Before posting a new question or idea we encourage our members to use the global search bar to verify if the question or idea is already posted by another user. In case of finding an existing question or idea, the recommendation is to add a comment in this post letting know the community members that you are also having the same or similar question or idea.     Creating a new post:   When posting a question or idea, provide as much information as possible.   Pay particular attention about stating the problem in the subject line of your post.  Subject lines such as "Please help" or "This does not work" are too vague. A subject line such as "USB is not working with NXP Product" is more likely to attract the attention of someone familiar with the problem.  Identify the correct forum where the post should be added. This will help other members to collaborate on this post.  Include smart tag and labels to the post for an easy way to find it through the search engine.  Remember, all the collaborations can help others.    Verify your post is Solved  The posts have the feature to display if it is solved and a quick link to the answer, once you have a new post please follow on track the issue, and mark the reply with the answer even if the answer is yours.  Remember, all your collaborations are directly reflected on your badges and rank.   Track your progress in your profile.    Report inappropriate content  As a community member, you can help us to keep our Community organic and clean.  If you find any other user that is posting or replying with topics that don’t matter with our Community, you can report any of these abuses from another user. (Any abuse reported will be monitored by NXP support team).    Be respectful with other members and avoid issues   “Keep it civil, folks!”.  Avoid being banned doing a bad use of the community and features  Community moderators continually are reviewing the content. Depending on the infraction avoid a strike or a Permanent Ban from our site.   Examples: grinding kudos between two users.    In the NXP community, we want to warranty the respect and the good use of this site.  Examples of community violations:  Attempting to impersonate staff or other community members  Threats of violence  Hate or racist speech  Transmit JavaScript, active code, data, text, files, links, software, chat, communication or other materials ("content") that is considered to be unlawful or harmful  Repetitive threads or spam with intent to disrupt the flow of discussion    Visit our FAQ site 
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Changing your password can sometimes be a pain, don't worry, we have a simple and easy way to do it.  1. Log in to nxp.com and click on My Account next to your name. 2. Select Change My Password under Profile   3.- Fill in the required fields and click Submit.  4.- You will get a pop-up screen with the following message. You can click on the link that reads "click here" to go back to your account page.  :smileycheck: Congratulations, you just learned how to change your password! 
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Updating your first and last name is easy but cannot be done through the community tool, you need to change it directly in nxp.com following the next steps.  1.- Log in to nxp.com and Click on MY ACCOUNT next to your name 2.-Click on Change User Information under Profile   3.- Update Name or Request Email Address Change and click on the Update button. 4.- Confirm that your name changes automatically in the next screen  5.- Also, verify your name has changed in the community by clicking on your avatar. :smileycheck: Changing your name or email will not make you lose any content or contributions to community. 
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