Using Our Community Knowledge Base

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Using Our Community Knowledge Base

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To add a friend Go to the user profile that you want to make a friend relation. Click on the friend's button To manage your friends:  Go to the inbox menu Click on the menu option Click on Manage Friend & Ignore
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Welcome to NXP Community   The NXP Community  provides the opportunity for NXP customers, partners, and employees to share ideas ,  tips, ask , collaborate , and receive input on just about any embedded design topic  or   technical questions .  Our  Community  will help our customers  to  innovate and move through the design process quickly and efficiently  by  using this comprehensive collaboration environment for communication, content creation, sharing ideas, and problem resolution.     Get expert advice from the developer community.  The  NXP Support  teams  monitor these forums to provide answers and  listen to  your feedback. Anyone can read messages, but only registered members o n  nxp.com can post questions , experiences  and/or responses .     Track your progress  Badges:  The Badge r ewards  a  member on different types of individual actions or activities. Many badges are easy to earn and are awarded as soon as members start participating. Badges help  to  identify a specific set of skills  that  a member brings to the community.    Ranks:  A Rank r ewards  a  member for completing multiple, different and often unrelated actions. While  a  member can achieve multiple badges,  a  member can hold only one rank at a time. A member’s rank is a n  indicator of  the member’s  overall status in the community .   Category Experts:  Anyone can be a category  expert,  so we encourage  our members   to continue  participating and helping others . E xperts  are  based on their participation in specific categories or boards .      A void creat ing  duplicate  posts :    B efore  posting a new question or idea  we  encourage our members  to use the global search bar to verify if  the  question  or idea  is already  posted by another user . I n  case of  finding an existing question or idea, the recommendation is to add a comment in this post letting know the community members that you are also having the same or similar question or idea.       Creating a new post :     When posting a question or idea, provide as much information as possible.    Pay particular attention about stating the problem in the subject line of your post.  Subject lines such as "Please help" or "This does not work" are too vague. A subject line such as "USB is not working with  NXP Product " is more likely to attract the attention of someone familiar with the problem.   Identify the correct forum  where  the  post should be  added. T his will  help other members to collaborate on this post .   Include smart tag and labels  to the  post for an easy way to find it through  the  search  engine .   Remember, all  the  collaborations can help others .     Verify  your post is Solved   The p ost s   ha ve  the feature to display if it  is  solved and a quick link to the answer , once you have a new post please follow on track the  issue, and  mark the  reply  with the  answer  even if the answer is yours.   Remember, all your collaborations are  directly reflected on your badges and rank.    Track your progress  in your  profile .     R eport inappropriate content   As a community member, you can help us to keep our Community organic and clean.   If you find any other user that is posting or replying with topics that don’t matter with our Community, you can report any of these abuses from another user.  (Any abuse reported will be monitored by NXP support team).     Be respectful with other members  and avoid issues    “Keep it  civil , folks!”.   Avoid  being  ban ne d doing a bad use of the community and features   Community moderators continually are reviewing  the  content . Depending on the  infraction  avoid a  strike  or  a Permanent  Ban from our site.    Examples:  grinding  kudo s  between  two users .     In the NXP community, we want to warranty the respect and the good use of this site.   Examples of community violations:   Attempting to impersonate staff or other community members   Threats of violence   Hate or racist speech   Transmit JavaScript, active code, data, text, files, links, software, chat, communication or other materials ("content") that is considered to be unlawful or harmful   Repetitive threads or spam with intent to disrupt the flow of discussion     Visit our FAQ site  
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Email Address Change Follow the easy steps to change your email address https://community.nxp.com/docs/DOC-329581 If you still having issues, please create a case and our IT team will further assist you https://www.nxp.com/video/tutorial-for-nxp-support-case-portal:NCP-VIDEO Delete NXP account In the following link you can start the process to removed your account from NXP’s database https://contact.nxp.com/RequestForRemoval If you still having issues, please create a case and our IT team will further assist you.https://www.nxp.com/video/tutorial-for-nxp-support-case-portal:NCP-VIDEO Change community profile Follow the easy steps to change your user information https://community.nxp.com/docs/DOC-335531?tid=communityAbout If you still having issues, please create a case and our IT team will further assist you https://www.nxp.com/video/tutorial-for-nxp-support-case-portal:NCP-VIDEO DocStore Access Issue If you signed an NDA, however still having login issue on docstore, please send an email to support.docstore@nxp.com    Do you need to sign a Non-Disclosure Agreement with NXP? Please create a case in our ticket system and our NDA team will further assist you. https://www.nxp.com/video/tutorial-for-nxp-support-case-portal:NCP-VIDEO   You have an active NDA with NXP and access to Docstore, however not able to see the document you need? Certain Product areas need specific rights, please follow the  next steps on how to request higher access in Docstore:  
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Changing your password can sometimes be a pain, don't worry, we have a simple and easy way to do it.  1. Log in to nxp.com and click on My Account next to your name. 2. Select Change My Password under Profile   3.- Fill in the required fields and click Submit.  4.- You will get a pop-up screen with the following message. You can click on the link that reads "click here" to go back to your account page.  :smileycheck: Congratulations, you just learned how to change your password! 
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Updating your first and last name is easy but cannot be done through the community tool, you need to change it directly in nxp.com following the next steps.  1.- Log in to nxp.com and Click on MY ACCOUNT next to your name 2.-Click on Change User Information under Profile   3.- Update Name or Request Email Address Change and click on the Update button. 4.- Confirm that your name changes automatically in the next screen  5.- Also, verify your name has changed in the community by clicking on your avatar. :smileycheck: Changing your name or email will not make you lose any content or contributions to community. 
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