error in package installation

[hamid_abrishami]

Hi every one!
I can't to install online package to I try to do in in a offline way. but it also has error 

"An error occurred while collecting items to be installed
session context was:(profile=DefaultProfile, phase=org.eclipse.equinox.internal.p2.engine.phases.Collect, operand=null --> [R]com.nxp.s32ds.cross.sdk.KEAx_AMMCLIB_1.1.14_root 1.0.0.201811261156, action=).
The required Touchpoint: com.freescale.updater.touchpoint 1.0.0 touchpoint for the collect action is not included in the installation manager configuration.
The required Touchpoint: com.freescale.updater.touchpoint 1.0.0 touchpoint for the collect action is not included in the installation manager configuration."

[VaneB]

Hi @hamid_abrishami 

This issue most cases is caused due to package compatibility problems. Make sure the package is supported by the IDE version. 

B.R.

VaneB