Cannot receive email after register a new account

[lihongjun]

Dear NXP,

My colleague tried to register a new account using e-mail address chao.tao@tanstep.com ,but he cannot receive any confirm e-mail from NXP. Please help us.

[dylanwillis]

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[JaniMar · Accepted solution]

We are sorry for any inconvenience caused.

I have manually generated the verification link for your colleague and sent it to his email address.

That should solve the issue and he should be able to use his account without any problems.

In case he is still facing any issues, please ask him to report it our Web team directly via the form at this link: https://www.nxp.com/webapp-signup/loginHelp

Thank you.