S32DS license activation timeout

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S32DS license activation timeout

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johrehn
Contributor I

Hi!

I am unable to activate a license for S32DS ARM. If I try online activation it fails with the following message in the log:

==== License activation log start: ====
Console:
Errors: CLLReason [errorNo=21, errorString=Error sending an activation request to a remote activation server and processing the resulting response. nested exception is:
java.net.ConnectException: Connection timed out (FNP error 0), flxActMajorErrorNo=0, flxActMinorErrorNo=0, flxActSysErrorNo=0, flxCommErrorNo=0]
No Software Activation Code was entered

==== License activation log end. ====

 If I try offline activation instead, I get a similar timed out error in the activation response file:

<?xml version="1.0" encoding="UTF-8" ?><Response xmlns="http://www.macrovision.com/fnp/2004/11/activation"><ResponseHeader><VersionNumber>1</VersionNumber><ResponseType>FAILURE</ResponseType><RequestSequenceNumber>6</RequestSequenceNumber><RequestHash>1B198030BE836B301D63B59356AFA63B3855A670</RequestHash></ResponseHeader><ResponseData><ResponseReason>ERROR</ResponseReason><ErrorCode>; nested exception is:
java.net.ConnectException: Connection timed out</ErrorCode></ResponseData><Signature>2A199199945247D2153F3D41AB280ECD73176A08</Signature><SignatureVersion>1</SignatureVersion></Response>

 Same result when trying to activate a license for both v2018.R1 and v2.2 of S32DS ARM.

3 Replies

1,220 Views
johrehn
Contributor I

It does indeed work now, after clearing FLEXNet directory.

Seems unlikely to be the cause for the offline activation to fail though. Maybe they just restarted the activation server?

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1,247 Views
Juffre
Contributor I

I'm facing similar problem. I can't activate S32 for ARM using online or offline path

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