S32DS license activation timeout

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S32DS license activation timeout

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johrehn
Contributor II

Hi!

I am unable to activate a license for S32DS ARM. If I try online activation it fails with the following message in the log:

==== License activation log start: ====
Console:
Errors: CLLReason [errorNo=21, errorString=Error sending an activation request to a remote activation server and processing the resulting response. nested exception is:
java.net.ConnectException: Connection timed out (FNP error 0), flxActMajorErrorNo=0, flxActMinorErrorNo=0, flxActSysErrorNo=0, flxCommErrorNo=0]
No Software Activation Code was entered

==== License activation log end. ====

 If I try offline activation instead, I get a similar timed out error in the activation response file:

<?xml version="1.0" encoding="UTF-8" ?><Response xmlns="http://www.macrovision.com/fnp/2004/11/activation"><ResponseHeader><VersionNumber>1</VersionNumber><ResponseType>FAILURE</ResponseType><RequestSequenceNumber>6</RequestSequenceNumber><RequestHash>1B198030BE836B301D63B59356AFA63B3855A670</RequestHash></ResponseHeader><ResponseData><ResponseReason>ERROR</ResponseReason><ErrorCode>; nested exception is:
java.net.ConnectException: Connection timed out</ErrorCode></ResponseData><Signature>2A199199945247D2153F3D41AB280ECD73176A08</Signature><SignatureVersion>1</SignatureVersion></Response>

 Same result when trying to activate a license for both v2018.R1 and v2.2 of S32DS ARM.

3 Replies

2,549 Views
johrehn
Contributor II

It does indeed work now, after clearing FLEXNet directory.

Seems unlikely to be the cause for the offline activation to fail though. Maybe they just restarted the activation server?

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2,576 Views
Juffre
Contributor I

I'm facing similar problem. I can't activate S32 for ARM using online or offline path

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