Hello,
I am having a license activation problem with S32 Design Studio for ARM v2.2 and I can no longer use the tool.
Product: S32 Design Studio for ARM
Version: 2.2
OS: Windows 10 (64-bit)
License type: Node-locked (activation code)
Activation Code: 3668-673A-125A-5626
When I start S32DS, the Product Licenses window shows:
Status: License missing
If I click Activate and enter my activation code, I immediately get the following error:
CLLReason [errorNo=27, errorString=Error sending an return request to a remote activation server and processing the response. The maximum number of returns is reached, contact your product vendor if you need help. (FNP error 0), flxActMajorErrNo=0, flxActMinorErrNo=0, flxActSysErrNo=0, flxCommErrNo=0]
From what I understand, this means that the maximum number of returns/moves for this activation code has been reached.
In the past I have reinstalled S32DS and/or Windows several times, so the license might have been returned/activated many times.
I have already tried:
Running S32DS as Administrator
Checking my internet connection and firewall/proxy settings
Using both online activation and the “Generate offline request” option
The problem is still the same and I cannot activate the product anymore.
Could you please reset the return counter for this activation code or issue a new activation code so that I can activate S32 Design Studio for ARM 2.2 on my current PC?
I can provide any additional information (log files, screenshots, etc.) if needed.
Thank you in advance for your help.
Best regards,
jongyoub baik.
