S32 Design Studio for ARM 2.2 – License activation error (CLLReason errorNo=27: maximum number of re

[baikjongyoub]

Hello,

I am having a license activation problem with S32 Design Studio for ARM v2.2 and I can no longer use the tool.

• Product: S32 Design Studio for ARM

• Version: 2.2

• OS: Windows 10 (64-bit)

• License type: Node-locked (activation code)

• Activation Code: 3668-673A-125A-5626 

When I start S32DS, the Product Licenses window shows:

Status: License missing

If I click Activate and enter my activation code, I immediately get the following error:

CLLReason [errorNo=27, errorString=Error sending an return request to a remote activation server and processing the response. The maximum number of returns is reached, contact your product vendor if you need help. (FNP error 0), flxActMajorErrNo=0, flxActMinorErrNo=0, flxActSysErrNo=0, flxCommErrNo=0]

From what I understand, this means that the maximum number of returns/moves for this activation code has been reached.
In the past I have reinstalled S32DS and/or Windows several times, so the license might have been returned/activated many times.

I have already tried:

• Running S32DS as Administrator

• Checking my internet connection and firewall/proxy settings

• Using both online activation and the “Generate offline request” option

The problem is still the same and I cannot activate the product anymore.

Could you please reset the return counter for this activation code or issue a new activation code so that I can activate S32 Design Studio for ARM 2.2 on my current PC?

I can provide any additional information (log files, screenshots, etc.) if needed.

Thank you in advance for your help.

Best regards,

jongyoub baik.

[jiri_kral · Accepted solution]

Hi, 

you should be able activate S32DS again with your old code.