S32DS 3.5 Activate failed

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S32DS 3.5 Activate failed

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Maka_Zhang
Contributor I

Hello,  When I installed 32 Design Studio for S32 Platform 3.5 to activate the activation code, An Error sending anactivation request to a remote activation server and processing there sulting occurred Response. (FNPerror50040, 41147102, 50), I downloaded this software before, but installed an incompatible RTM package, resulting in the software can not open ,then uninstall, don't know whether I didn't delete clean, install again has been stuck in this place doesn't go up,I can confirm that activation code is right, have tried the online and offline installation, all can't,If anyone has encountered this problem, I hope you could help comment on ita01564a015263dc59ce9a9bc5291ea3.png

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9 Replies

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jiri_kral
NXP Employee
NXP Employee

Hi, 

I checked your account and it looks that you was able activate S32DS v3.5 - Am I right? 

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2,376 Views
Maka_Zhang
Contributor I

Maka_Zhang_0-1742201137354.pnglog

 

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2,379 Views
Maka_Zhang
Contributor I

hi, Thank you for your reply. I couldn't use the 3.5 software after installing an inappropriate

Maka_Zhang_0-1742200943094.png

 

package, so I re-downloaded the software, but couldn't activate it again. I attached the installation log on it, you can have a look.

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2,334 Views
jiri_kral
NXP Employee
NXP Employee

Did you uninstall previous S32DS v3.5 first with Uninstall S32 Design Studio for S32 Platform 3.5.exe executable? Located in c:\NXP\S32DS.3.5.11\_S32 Design Studio for S32 Platform 3.5_installation\ folder?

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2,298 Views
Maka_Zhang
Contributor I

Maka_Zhang_2-1742437465421.png

 

Maka_Zhang_0-1742437429460.png

Maka_Zhang_1-1742437445771.png

There were two files that couldn't be installed when I installed RTM4.0.2, but they could be installed before I reinstalled the S32DS

 

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2,269 Views
jiri_kral
NXP Employee
NXP Employee

It looks that your project is based on older S32DS version, but it depends on which one. Assuming that your target device is S32K1xx . If So and you have an older project, I suggest to use S32DS v3.4 which has better support for S32K1xx devices. 

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2,307 Views
Maka_Zhang
Contributor I

Thanks for your reply before, I have been able to reinstall now. But I had a new problem, a compilation error occurs. Current version of the toolchain is no longer supported. It is necessary to perform project migration to a later version, what should I do

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2,281 Views
jiri_kral
NXP Employee
NXP Employee

Hi,

with what S32DS version was your project originally created? It is possible share the project? What is target device? 

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2,273 Views
Maka_Zhang
Contributor I

Maka_Zhang_0-1742462728229.png

I'm sorry that the project cannot be sent to you. Can you ask why this path is invalid? How should it be changed

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