Fail to install S32K396 development package fails

[Vincent_91687]

Hello,

We recently bought a S32K396-BGA-DC1 Evaluation Board to evaluate S32K396 MCU for a future project.

I'm trying to complete the "Getting Started" tutorial:

https://www.nxp.com/document/guide/getting-started-with-s32k396-bga-dc1-evaluation-board:GS-S32K396-...

Unfortunately, i'm not able to complete point 2.4 : Install the S32K3xx Development Package and RTD

Indeed, despite multiple tries, installation of the S32K396 development package always fails

2025-02-28 09_39_30-FLiP_NXP_Demo - S32 Design Studio for S32 Platform.png

I'm not getting always the same error

2025-02-28 08_53_17-Paramètres.png

Not sure whether it may be linked, but at the beginning of package installation, it have this message

2025-02-28 08_26_05-S32DS Extensions and Updates.png

Can someone help with this ?

Thank you

Vincent

[valentin_ene]

Hello @Vincent_91687,
It seems you have some issues with the web update site. I tried to reproduce it, but the steps in the guide worked for me.
Some things you can try:
In Window-> Preferences->S32 Design Studio for S32 Platform -> S32DS Extensions and Updates
You have a table of software sites, like: 
Screenshot 2025-03-03 173910.png

You can change the S32DesignStudio site to use https, or, if you updated your S32DS3.5 to update 8 or later, you can click on Restore Defaults and it will change your sites to https versions.

If that does not fix it, you can try to remove the NXP website software sites from your list, and keep just the software bundle contents added locally, this should still resolve all the dependencies, but it will no longer install the latest available updates from the web.

Let us know if you need further assistance!

[Vincent_91687]

Hello,

I had alredy the HTTPS option enabled.

I have removed all NXP sites and I could complete point 2.4. I think it works since i've been able to rebuild a project created by MBDT (the Matlab tool box)

Now i'm trying to complete point 2.5 "Install the RTD Drivers".

Unfortunatelly, the "Availble/Update" tab of the "S32DS Extensions and Updates" is empty.

It has always been empty, not since i removed NXP sites.

I tried to download the package from NXP web site : https://nxp.flexnetoperations.com/control/frse/product?child_plneID=837767

But I can't find the exact same package name "S32K396 RTD AUTOSAR® R21-11 Version 3.0.0".

Could you please indicate which package corresponds to the package that i'm supposed to download from "S32DS Extensions and Updates" or give me a direct link ?

Thank you very much for your help

Best regards

Vincent

[valentin_ene · Accepted solution]

Hi, 

Great that you got it installed already!

The S32DS Extensions and Updates is empty because it gets populated from the software site list.
You can just use Package Manager to get the offline pack for the drivers as well, select: 

Screenshot 2025-03-03 191253.png
and add the ..._DS_updatesite.zip archive to the software site list.
This should give you the RTD drivers in the extensions and updates list.

[Vincent_91687]

Hello,

I could install all packages mentioned in starting guide.

Thank you very much for your help

Regards

Vincent