Hi, @ec23930 ,
I am not sure why, but as I see, you had only 1 license was already used, so you were no longer able to raise request for the activation. I have increase license quantity to 100, so 99 licenses are available now.
Please can you check whether you are able to use the license or not. If any issue please let us know.
Thank you. Kind regards.
- Mehul Patel