S32DS PA2.1 Activation error Online & Offline

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S32DS PA2.1 Activation error Online & Offline

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lizhichaosdut
Contributor III
offline activation.xml:
<?xml version="1.0" encoding="UTF-8" ?><Response xmlns="http://www.macrovision.com/fnp/2004/11/activation"><ResponseHeader><VersionNumber>1</VersionNumber><ResponseType>FAILURE</ResponseType><RequestSequenceNumber>51</RequestSequenceNumber><RequestHash>D27BC7D0E1BE578E178E8520E79610AABEB4CFAA</RequestHash></ResponseHeader><ResponseData><ResponseReason>ERROR</ResponseReason><ErrorCode>com.acresso.activation.handler.ServerException</ErrorCode></ResponseData><Signature>E6149CE0B3BCF57D103D4ED2CA2911BC8329295B</Signature><SignatureVersion>1</SignatureVersion></Response>
 
online:
lizhichaosdut_0-1687077858667.png

 

lizhichaosdut_1-1687077880814.png

 

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1 Solution
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Mehul_Patel_NXP
NXP Employee
NXP Employee

Hi, @lizhichaosdut , 

Please can you follow the below troubleshooting guide for 2nd case (com.acresso.activation.handler.ServerException)
https://community.nxp.com/t5/S32-Design-Studio-Knowledge-Base/Troubleshooting-Activation-fails-with-...

Please try the solution steps and reply us back if the solution worked. 

Thank you. Best regards, 

- Mehul Patel

 

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Mehul_Patel_NXP
NXP Employee
NXP Employee

Hi, @lizhichaosdut , 

 

As I am checking your activation request it is unable to get the unique machine number which should be attached to the PC. 

 

it seems either you are using non-persistent virtual machine, if it is not the case, if may be the issue with flexnet publisher version is different or creating some issue, while you are migrating to the new PC. You can check the below troubleshooting guide in the case: 

https://community.nxp.com/t5/S32-Design-Studio-Knowledge-Base/Troubleshooting-Activation-fails-with-...

 

Please let us know if the any update on the issue. 

 

 

Thank you. Kind regards. 

 

- Mehul Patel

 

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Mehul_Patel_NXP
NXP Employee
NXP Employee

Hi, @lizhichaosdut , 

Please can you follow the below troubleshooting guide for 2nd case (com.acresso.activation.handler.ServerException)
https://community.nxp.com/t5/S32-Design-Studio-Knowledge-Base/Troubleshooting-Activation-fails-with-...

Please try the solution steps and reply us back if the solution worked. 

Thank you. Best regards, 

- Mehul Patel

 

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1,852 Views
Mehul_Patel_NXP
NXP Employee
NXP Employee

Hi, @lizhichaosdut ,

 

Is this issue is resolved, please let us know the issue still persists. 

 

Thank you. Kind regard. 

 

- Mehul Patel 

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lizhichaosdut
Contributor III

SPC5 studio is my another choice

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1,666 Views
lizhichaosdut
Contributor III

no. and I don't want to try after waste lot of time. re install OS will be okay.

other 2 pc are OK.

thanks

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