S32 Design Studio for Arm license problem

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S32 Design Studio for Arm license problem

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arkadyosh
Contributor III

Hi,

S32 Design Studio for ARM
Activation Id: A4AB-341F-FFD6-5513

My license expired and I can't renew it, when I try to return it I get information "Returning this license is not allowed."

How to solve it?

Thanks.

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jiri_kral
NXP Employee
NXP Employee

Hi, 

I returned the license for you, please try the activation procedure again. If it fails, try to start new download (you can cancel it when started) and check if the activation key isn't different. 

 

Jiri

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16 Replies
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ivankarezic
Contributor II

Hi, I want to install S32DS on my other computer as well but, as it seems, one can use only single license. Can you add additional slot or return existing so that I can proceed with installation on second machine.

Thank you in advance!

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Mehul_Patel_NXP
NXP Employee
NXP Employee

Hi, @ivankarezic , 

 

The S32DS activation license can work for 100 installation instances. You should be able to use your existing license on the other machine, but if you are facing any issue, please can you share your activation code number, so that we can check if any issue. 

 

Thank you. Best regards. 

 

- Mehul Patel 

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ivankarezic
Contributor II

Hi @Mehul_Patel_NXP ,

 

Can you please provide some input on this one, thanks!

 

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ivankarezic
Contributor II

Hi @Mehul_Patel_NXP ,

Thank you for quick reply.

Here is the activation code:

6DD5-73FC-6F3E-DDF8

And this is the error I get when trying online activation

ivankarezic_0-1697123758228.png

 

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Mehul_Patel_NXP
NXP Employee
NXP Employee

Hi, @ivankarezic , 

 

Sorry, for missing your previous message. 

 

I have increase license quantity for your activation. You can use that many instance of S32DS (on difference machine or same machine). 

 

Please let us know if you are facing any further issue. 

 

Thank you. Best regards, 

-Mehul Patel

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ivankarezic
Contributor II

@Mehul_Patel_NXP ,

Thanks for the help, installation now works as expected.

Appreciate the effort!

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2,320 Views
JSekinger
Contributor I

my S32 Design studio license is expired!

Need urgent help.

 

License Quantity:Fulfillment ID:Expiration Date:Product:Machine:Activation Code:
1
157906587
Jul 16, 2022
S32 Design Studio for ARM v2018 R1
31B0183D8F91C81588FA2D7DE8CC272C850D45A9
33AD-3B0E-5B9F-8555
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2,322 Views
JSekinger
Contributor I

Hello,

my S32 Design studio license is also expired!

Need urgent help.

 

License Quantity:Fulfillment ID:Expiration Date:Product:Machine:Activation Code:
1
157906587
Jul 16, 2022
S32 Design Studio for ARM v2018 R1
31B0183D8F91C81588FA2D7DE8CC272C850D45A9
33AD-3B0E-5B9F-8555
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jiri_kral
NXP Employee
NXP Employee

Hi, 

 

please try to activate your S32DS again. 

 

Jiri

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振兴
Contributor I

Hi:
My soft :S32 Design Studio for ARM  2018.R1 
ID:BC80-B9CB-AE50-0492
Now i have a same problem "The license expired and I can't renew it,"
Can you help me?please! 
Thank you!

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2,854 Views
MarcinW
Contributor I

Hi,
I have the same problem. I tried to use the activation code that is on my account, but nothing. I also used an offline routine with xml files, but that didn't help either. Please help.

FulfillmentID:

149206157

Activation Code
4D7E-E0D6-A702-23FE

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2,962 Views
jiri_kral
NXP Employee
NXP Employee

Hi Arkadiusz, 

your license was expired - I extended it till Dec 31, 2025. Please try to activate your S32DS again with the same code. 

 

Jiri 

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2,958 Views
arkadyosh
Contributor III

Tkanks Jiri for your response,

Unfortunately I still cant activate IDE. I try online and offline method.

I attach image what happened when try to active.

arkadyosh_0-1645531554366.png

When click 'No' license is still expired but when I press 'Yes' I get:

arkadyosh_1-1645531662123.png

Any others suggestions?

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jiri_kral
NXP Employee
NXP Employee

Hi, 

I returned the license for you, please try the activation procedure again. If it fails, try to start new download (you can cancel it when started) and check if the activation key isn't different. 

 

Jiri

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2,601 Views
tom_20xx
Contributor I

hello, I meet the same problem. my code is C553-F7D3-4E36-7B50 for S32 DS 3.4.0, can you help me ?

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2,944 Views
arkadyosh
Contributor III

Hi,

Thank You very much, this resolve the problem.

Arkadyosh

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