NHS3100 Adherance monitoring has not yet started

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NHS3100 Adherance monitoring has not yet started

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rnd1
Contributor I

Hi,

I'm using NHS3100 therapy adherence. flash firmware www.nxp.com/downloads/en/apps/
app_demo_dp_tadherence_gpio14.bin file into NHS3100 using mobile app NHS31xx Downloader.

By using the NXP Therapy Config app started therapy successfully.

When i sacn NFC it shows "Adherance monitoring has not yet started"

I don't understand the issue. Please help to solve this issue.

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driesmoors
NXP Employee
NXP Employee

Hi,

  • Can you retry using the binary in the latest SDK?
  • Can you check if the switches are all down (== "not extracted from the cavity")?
  • Are you sure the IC is reset after a firmware flash? The best way to do is - which also guarantees to clear all HW debug breakpoints - is to physically remove the battery and re-insert it after flashing.

Kind regards,
Dries.

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fangfang
NXP TechSupport
NXP TechSupport

Hello,

 I can't reproduce your issue for it and please find the test as the attached. You may check your board battery.

Have a nice day.

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