License Error with DSC Motor Control Toolbox

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License Error with DSC Motor Control Toolbox

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leo_wu
Contributor I

Hi NXP team,

I am using DSC  Motor Control Toolbox but encounter a license issue -5, dose any one can help me?

pastedImage_1.png

Here is license information : 

MATLAB : 2014a

Disk ID : 4AD03EA0

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Does anyone know what the problem is? Thanks for your help

Br.

Leo

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2 Replies

519 Views
constantinrazva
NXP Employee
NXP Employee

Hello leo.wu@avnet.com‌,

Can you share the path to the installation directory of the toolbox? And can you tell me if you have installed the toolbox on a shared drive ? Common problems with this are:

  • wrong disk id in the license
  • installation paths with spaces
  • installation on a shared drive - here there is usually some kind of firewall setup that is blocking the licensing system
  • local firewall

The first one you checked and it is ok, so this is why I'm looking for the other problems.

Kind regards,

Razvan.

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leo_wu
Contributor I

Hi Razvan

I have checked the item that you mention, as below

  • wrong disk id in the license -- checked before
  • installation paths with spaces -- no spaces : C:\MCToolbox\mctbx_56f82
  • installation on a shared drive - install on C, not shared drive
  • local firewall - I disabled windows firewall for MATLAB 2014a, still show license issue -5

below is my path to the installation directory of the toolbox

pastedImage_1.png

do you have other ways to fix this issue?

Thanks,

Best Regards,

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