Hello @hskating
Please check the hardware as follows:
Check the D+/D- differential lines. Ensure they are kept away from high - frequency sources such as clock lines and power switches.
Please check the capacitor on the USB_VDD pin. Place it close to the chip. You can refer to the schematic of the lpcxpresso55s28 - evk board.
Allocate a separate ground layer for the USB PHY.
You can also use a USB analyzer to monitor the communication process signal.
BR
Alice