Hello,
what ZLG device do you use? We are testing with USBCAN2, which is quite old. Maybe you have a newer device which needs some additional programming support (?).
Please show me a screenshot of your ZLG configuration window.
This is how it is supposed to look:

Please check:
- The ZLG CANtest software is installed in the Program Files (x86)
- The ControlCAN.dll exists in C:\Program Files (x86)\CANTest\ControlCAN.dll (you do not need to copy it anywhere)
- The DLL version is displayed (in my case it is 5.0.0.2).
Also, you can show us your CANtest software running with your CAN interface. This is how it looks on my side (USBCAN2 device):

Thanks,
Michal