what is mean this image?

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what is mean this image?

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kimhoisung
Contributor I

after installed CW8.0 i try to use this program

1. recognize dongle,

2. copy the license in CW folder,

3. run CW 8.0

that time i can see added image.

how i can i solve this problem?

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kimhoisung
Contributor I

Thank you for you reply,

changed new computer why these problem..(win7 32bit)

you suggest TWO reason, from added screenshoot.

so i added more screenshot- recognized dongle driver.

err1.PNG

and i have 5 dongles, i already test another dongle but it also same.

what is next step? i really want to solve this problem.

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ZhangJennie
NXP TechSupport
NXP TechSupport

You need have to contact license support to check your license.

Because it involves your private asset, it can not be shared in public.

please contact NXP license support to request a CW8.0 temporary to test if your CW can recognize license normally by:

How to submit a new question for NXP Support 

Jennie Zhang

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ZhangJennie
NXP TechSupport
NXP TechSupport

Hi Kim

From your screenshot, your CW can't recognize license

The possible reasons may be:

1. your license.dat file is valid or corrupt.

2. Your CW doesn't have ability to correctly recognize a dongle license.

Thus I suggest you contact NXP license support to request a CW8.0 temporary to test if your CW can recognize license normally by:

How to submit a new question for NXP Support 

please also make sure your dongle license itself is correct.

then refer this article to install dongle license.

https://community.nxp.com/docs/DOC-105597 


Have a great day,
Jennie Zhang

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