Hi, Emily,
Regarding your question, firstly, do you use Win7 OS, if you use it, you have to download an4338SW, and unzip it.
Then replace the CCS directory of the Flash programmer tools with the unzipped CCS directory of an4338SW.
If you do not use Win7, it is another story.
Firstly, do you use EVM board or your own target board, if you use EVM board, because there is on-board parallel port, there is a jumper called "CC DIS", you have to close the jumper.
Secondly, you should download xxx.elf.s which is generated by CW for DSP56800E tools based on your application, this is the S recorder file.
Thirdly, pls use correct configuration file which is loacted at:C:\Program Files (x86)\Freescale\CodeWarrior for DSC56800E v8.3\M56800E Support\initialization
Hope it can help you
BR
Xiangjun Rong