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Install S32 design studio, Error writing LaunchAnywhere components (Access Denied)

Question asked by Tommy Svensson on Sep 2, 2016
Latest reply on Sep 13, 2016 by stanish

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Hi,

I cant install S32 Design Studio for ARM v1.2 on Windows 7.

There is a error entry in the installation log:

Install Uninstaller: S32 Design Studio for ARM v1.2(Install All Uninstaller Components)
Status: ERROR
Additional Notes: ERROR - Error writing LaunchAnywhere components (Access Denied)

I have tired to run the installation as a normal user as well as administrator (Right click -> Run as Administrator). But installation still fails.

Is there a solution for this?

BRs

Tommy

Original Attachment has been moved to: S32_Design_Studio_for_ARM_v1.2_Install_09_02_2016_11_30_33.log.zip

Tommy Svensson Sep 8, 2016 2:01 AM

Correct Answer

Finally managed to install S32 DS.

Had a look at the activation key in the webportal, and noticed that it was different from the one I gotten in the email.

The activation key from the webportal worked.

I guess that "Error writing LaunchAnywhere components (Access Denied)” means that the entered activation key is invalid...

Maybe the you(NXP) can improve the installation and give proper error messages and feedback to the users?

See the reply in context

No one else had this question

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stanish

Sep 2, 2016 5:43 AM

Hi Tommy,

Thanks for your report and apologize about the inconveniences.

I've checked the activation requests on our licensing server side and there is no entry related to your activation ID.

This may indicate that either installation failed before you entered your Activation ID or you cannot access our server form your PC to activate it online.

Could you possibly try to activate S32DS using an offline method?

HOWTO: Activate S32 Design Studio

Have you installed Visual C++ Redistributable Packages?

Please let us know if it helps.

Thanks!

Stan

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Tommy Svensson @ stanish on Sep 4, 2016 10:35 PM

Have tried both online and offline activation methods before, with failed/installation rollback as result.

Just tried offline activation again, but installation still fails with

“Install Uninstaller: S32 Design Studio for ARM v1.2(Install All Uninstaller Components)

Status: ERROR

Additional Notes: ERROR - Error writing LaunchAnywhere components (Access Denied)”

Have installed Visual C++ Redistributable Packages.

BRs

Tommy

Attachments

image001.png49.7 KB

1 person found this helpful

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Tommy Svensson Sep 8, 2016 2:01 AM

Finally managed to install S32 DS.

Had a look at the activation key in the webportal, and noticed that it was different from the one I gotten in the email.

The activation key from the webportal worked.

I guess that "Error writing LaunchAnywhere components (Access Denied)” means that the entered activation key is invalid...

Maybe the you(NXP) can improve the installation and give proper error messages and feedback to the users?

Actions

stanish

Sep 8, 2016 7:38 AM

Hello Tommy,

Glad you are up and running - thanks for sharing the solution.

We recently made some changes to S32DS installer to be able to distinguish between Activation issues and the other installation issues.

Thanks!

Stan

Actions

stanish

Sep 13, 2016 9:40 AM

Tommy,

Just one more comment: I suspect you might swap Activation ID for S32DS Power and S32DS for ARM. This won't work. Each product requires its own Activation ID.

Regards,

Stan

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5 Replies

stanish Sep 2, 2016 5:43 AM
Mark Correct
Correct Answer
Hi Tommy,

Thanks for your report and apologize about the inconveniences.
I've checked the activation requests on our licensing server side and there is no entry related to your activation ID.
This may indicate that either installation failed before you entered your Activation ID or you cannot access our server form your PC to activate it online.

Could you possibly try to activate S32DS using an offline method?
HOWTO: Activate S32 Design Studio

Have you installed Visual C++ Redistributable Packages?

Please let us know if it helps.

Thanks!

Stan
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- Tommy Svensson @ stanish on Sep 4, 2016 10:35 PM
  Mark Correct
  Correct Answer
  Have tried both online and offline activation methods before, with failed/installation rollback as result.
  
  Just tried offline activation again, but installation still fails with
  
  “Install Uninstaller:      S32 Design Studio for ARM v1.2(Install All Uninstaller Components)
                            Status: ERROR
                            Additional Notes: ERROR - Error writing LaunchAnywhere components (Access Denied)”
  
  Have installed Visual C++ Redistributable Packages.
  
  BRs
  Tommy
  Attachments
  - image001.png49.7 KB
  1 person found this helpful
  Like • Show 0 Likes0
  Actions
Tommy Svensson Sep 8, 2016 2:01 AM
Unmark Correct
Correct Answer
Finally managed to install S32 DS.

Had a look at the activation key in the webportal, and noticed that it was different from the one I gotten in the email.
The activation key from the webportal worked.

I guess that "Error writing LaunchAnywhere components (Access Denied)” means that the entered activation key is invalid...

Maybe the you(NXP) can improve the installation and give proper error messages and feedback to the users?
Like • Show 0 Likes0
Actions
stanish Sep 8, 2016 7:38 AM
Mark Correct
Correct Answer
Hello Tommy,

Glad you are up and running - thanks for sharing the solution.
We recently made some changes to S32DS installer to be able to distinguish between Activation issues and the other installation issues.

Thanks!
Stan
Like • Show 0 Likes0
Actions
stanish Sep 13, 2016 9:40 AM
Mark Correct
Correct Answer
Tommy,

Just one more comment: I suspect you might swap Activation ID for S32DS Power and S32DS for ARM. This won't work. Each product requires its own Activation ID.

Regards,
Stan
Like • Show 0 Likes0
Actions

Install S32 design studio, Error writing LaunchAnywhere components (Access Denied)

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