Hi, Yuri,
Thank you for your support.
We found the root cause of the issue that customer use wrong PLL setting procedure.
It need appropriate procedure to change PLL NUM, DENOM registers.
Customer didn't follow the procedure that reference manual describe
"Before changing the PLL setting, power it down. Power up the PLL after the change"
in below section.
18.5.1.5.3 PLL clock change
In order to modify or stop the clock output of a specific PLL, all the clocks generated
from the current PLL must be transitioned to the new PLL whose frequency is not being
modified.
For clocks which can't be stopped (core and bus clocks), this should be done via the
glitchless mux. Before changing the PLL setting, power it down. Power up the PLL after
the change. See Disabling / Enabling PLLs for more information
We tested to set DENOM, NUM and DIV before POWER DOWN bit clear, the issue disappeared.
Also we requested the customer to use lager DENOM value to make PLL stable.
Best Regards,
Sugiyama