Cannot access Software Licensing and Support page

[Andrey]

I've taken over for an employee that left some time ago. I've found the install disks for CW for Microcontrollers V6.3 and I've been able to update his NXP login with my credentials.

The problem I'm having is that when I try to access the Software Licensing and Support page, I get redirected back to my account page every time. I've tested this with Firefox and Chrome and tried clearing the cache.

Any ideas?

Thanks.

Tom

[Andrey]

Thanks Jorge! That worked.

Now, how do I transfer the license (for a CWP-PRO-NL) from the previous engineer (no longer with the company) to me?

Regards,

[jorge_plascencia]

Please open a support ticket in the link below:

https://www.nxp.com/support/support:SUPPORTHOME

[jorge_plascencia · Accepted solution]

Please click on the link below to have the system generate an account for you on the Licensing server.

https://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=CWX-H08-PROED-EX 

Regards,