CWT-BASIC retroactively

[ikkishingu]

Hello,

I understand CWP-BASIC bundles annual technical support,

after that it becomes non-support period.

Suppose it has passed since several years/months have passed after annual technical support expired

and after that uses wants to get technical support.

Then, do they have to buy multiple CWT-BASIC retroactively from annual technical support expired date?

Or they just have to only buy one CWT-BASIC at that moment?

Best Regards,

Ikki

[TomasPaez · Accepted solution]

They only need to buy one CWT BASIC .

Example,

I have CWP-BASIC-NL_666 which has expired on may 2010 .

In this case, my perpetual basic suite only has access to version released prior may 2010.

By applying one CWT, my new expiration date will be Jul 2017, a year from now.

You do not need to apply 6 of these, this is cool right?

hope this helps

[ikkishingu]

Hi Tomas,

Perfect Answer.

I can fully understand:-)

Ikki