Hello all,
Please refer to the following information in order to avoid the behavior mentioned:
-One issue with the touch switches is the power supply. The touch switches work well from battery power or unswitched regulators but don’t work well from switched regulators. The limitation is related to noise immunity. Since the device is a state machine with no data processing, noise from switching AC/DC power supplies causes low sensitivity. The detection algorithm needs a counter to go with 1kHz and detect 64 consecutive samples and when noise comes in the counter is reset and the capacitive event will not be detected.
The other is the mode of operation. Two of them do not work well which are push button and toggle. The only good consistent operation is pulse since there is a defined operation for each capacitive event and the device don’t need to remember the last event.
-In regard with the Ccpc value, the most important side effect of increasing Ccpc is that also the noise sensitivity increases. Another side effect is the size of the part. Just to remember, the Ccpc part should be a X7R or comparable part. If the low sensitivity is due to noise it may not help to just increase the Ccpc value. Shielding the sensor and the sensor traces may help more in this case. Use constant current / voltage to drive the LEDs, not PWM.
-While designing a PCB for capacitive sensing, a grounded copper plane should be placed surrounding the sensors for good noise immunity. But a solid ground increases the parasitic capacitance of the sensor which is not desired. Therefore, the ground should be filled in a special hatch pattern. A hatch pattern has closely-placed, crisscrossed lines looking like a mesh and the line width and the spacing between two lines determine the fill percentage. In case of liquid tolerance, this hatch fill referred as a shield electrode is driven with a shield signal instead of ground.

Please let me know if the information provided is useful for you.
Best Regards,
David