Hi @WeiC,
I'm sorry for the delay.
What is the VREFH - VREFL voltage?
The resolution is 14b, that is 0x3FFF = 16383
If VREFH - VREFL = 3.3V
LSB = 3.3 / 16383 = 0.20143mV
LSB * 5000 = 1.007V
So I would say, you use 3.3V reference but count with 5V reference.
Regards,
Daniel