Cannot load EB tresos studio (24.0.1)

[pratheek_b]

I installed EB tresos studio(24.0.1) and it is not loading. When gui is opened it always showing Loading. When I closed the tool it showing some Error " java was started but returned with exit code ==1".

Re installed EB tresos many times but could not solve the issue.

[namnguyenviet]

Hello pratheek.b@tataelxsi.co.in‌

Kindly provide us your email registered in NXP.com, so we will provide you the update.

Regards,

Nam

[pratheek_b]

Hi namnguyen‌,

 Sorry for the late reply. Still cannot open the EB.

mail id - pratheek.b@tataelxsi.co.in

[namnguyenviet]

Hello pratheek.b@tataelxsi.co.in‌,

As feedback from our marketing team, you're a member of Sumitomo Electronic Wiring Systems / S32K14 account, and your company one has licenses for SW32K14-MCAL401x only which is using EB TS version 21.0.0. You haven't had a personal account yet.

May I ask why do you need the 24.0.1 for?

Best Regards,

Nam

[Wangxuehui]

Hello:

  I facing the same issue.

  But my MCAL is  S32K14X_MCAL4_2_RTM_1_0_3. EB version is 23.0.0.

[namnguyenviet]

Hello,

Unfortunately, our marketing team is out of office, so we are not able to send you the hot-fix. I will contact to them as soon as they're back.

Sorry for any inconvenience.

Nam