Thanks @MayanksPatel! the steps I followed are described bellow:
1.- I download the image GOLDVIP 1.7.0

2.- I flashed the .sdcard image into an SD card

3.- Once the sd card is flashed I inserted it to the Goldbox and I configured the switches with the SD card boot setting

stop in u-boot console when prompted, and run the following command, which writes all the images in flash.

After all the binaries are written, power off the board, configure the DIP switches for NOR
Flash Boot mode (set SW4.7 to OFF) and then power on the board or reset the board.

Then I followed the steps documented in the user manual to install the Fleetwise edge agent to the goldbox:






************************************************************
As I mentioned the edge agent is doing the request correctly with the CAN ID 7E0, but the M7 is not responding nothing, it should response something like the image above.
Thanks!