s32ds for arm V2.2 Activation failed during installation.

[duosahnyu]

My order/license information:
Order ID / Line #: S32DS-IDE-ARM-V2-X_78357511 / 1
Fulfillment ID: 129144101
Activation Code: 60CA-0D4F-9A08-3EEB
Product: S32 Design Studio for ARM v2.2 Update 2
Expiration Date: Apr 21, 2030

Problem description:
During installation, activation fails with the error message: "Software Activation Code is already used on this station for 3 Activated 2.2".
I only use this license on one PC, and the issue started after I reinstalled my system. The license is now locked and cannot be activated, and there is no option to manually return the license on the website.

Please help me reset the activation count and release the hardware binding for this license, so I can activate it normally on my current PC.

Thank you.

[duosahnyu · Accepted solution]

I’ve fixed it. Just delete the folder C:\ProgramData\FLEXnet, reinstall the software, and select Offline Installation when entering the activation code.