The re-activation is now working on my PC, but it is no more working on the other PCs of my colleagues, where in the past the same licence was working. Is it possible to extend the license also for my colleagues? Or is it possible to receive new licences for them? Their NXP accounts are:
I checked the server logs for this entitlement. It is reporting the maximum number of returned licenses has been reached. I reset the count, so it should work now. Please ask your colleagues to try again.
Please also note, your colleagues could get their own license if they use the following link and login to their NXP.com account:
I checked the license server. It reported that you had exceeded the maximum number of returns. I have reset the return count. The issue should now be resolved. Please try once more.
I tried to re-activate with the same license number but it continues to tell me that the license is for another feature. However, the second error about exceeded number of returns does not come out again, after the first one.
I have manually returned the license from the server side. When you receive the offer to return the license, please choose 'Yes'. Sometimes there is some setting which does not get reset properly and this will force it to be reset. After this, and with my action to return the license, you should be able to activate without issue.
