S32DS PA V2.1 install failed

[mayao999]

Hi team,

Today, I found that the S32DS PA V2.1 installed on my computer wouldn't start properly, which will quit automatically just few seconds after launch, try to setup another workspace still same. So I uninstall it and try to reinstall again, but the installation program will roll back few seconds after I input the activation codes, I can install it on anther computer successfully, so I guess the activation code is ok.

Anyone know how to solve this?

Install log file show below errors:

.....

Summary
-------

Installation: Unsuccessful.

62 Successes
24 Warnings
1 NonFatalErrors
1 FatalErrors

.....

S32 Design Studio for Power Architecture Version 2.1(Install All Uninstaller Components)
Status: ERROR
Additional Notes: ERROR - Error writing LaunchAnywhere components (Access Denied)

.....

RepositoryManager: Trying fallback repository location...
#
# INSTALLING VM: d:\NXP\S32DS_Power_v2.1\jre
#
System's temporary directory = C:\Users\shinlitaike08\AppData\Local\Temp
==== License service installation log start: ====

==== License service installation log end. ====
==== License activation log start: ====
#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x611a8c19, pid=3644, tid=0x00001db0
#
# JRE version: Java(TM) SE Runtime Environment (8.0_202-b08) (build 1.8.0_202-b08)
# Java VM: Java HotSpot(TM) Client VM (25.202-b08 mixed mode windows-x86 )
# Problematic frame:
# C [cll_app.dll+0x18c19]
#
# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#

[petervlna]

Hello,

I've moved your post to correct box.

Best regards,

Peter

[Rafael104]

Did you resolve it?

[stanish]

Hi,

Could you possibly try to re-install S32 Design Studio for PA again.

Please use your existing activation code. We've extended the license.

If it still does not work please let us know.

Stan

[Rafael104]

Hi I have the same issue, 
I have attached the log I got.

[stanish]

Hi,

Can you make sure you run the installer as Administratior?

Stan

[Rafael104]

Yes, I did it. 

[Rafael104]

I have found the solution for me, and it was related to permissions on the installation folder. I give the proper permissions to the installation folder, and then I was able to install the program.

[Rafael104]

• Check File Permissions:

  Verify that your user account has full read/write permissions to the installation directory and temporary folders.

  • Right-click on the installation directory (e.g., C:\NXP\S32DS_Power_v2.1) and check its security settings.
  • Ensure your user account has "Full control."