S32 Design Studio v2018.R1 license expiring

[lucacosti]

Hallo.

My license for S32DS v2018.R1 is going to expiring on December the 18th.

Activation ID is 

1C72-FE6D-162C-7E77

Would it be possible to extend it?
Thank you for your support

Luka

[jiri_kral]

Hi, 

I returned existing expired licenses for you. Please try to activate S32DS v2018.R1 with your old code. 

[lucacosti]

Thank you Mehul. Sorry, but I'm still having problems.
I've tried to activate it, but his is the error that occurs. 

Tried also with Offline request, but the problem remains.
Luca

[Mehul_Patel_NXP]

Hi, @lucacosti , 

Please can you check if anything firewall setting which was blocking the server request for the license activation.

And please can you also provide workspace log, Design studio Installation log. 

You can find workspace log at
C:\Users\Public\[workspace name]\.metadata

You can find S32DS installation  log at:

C:\NXP\S32DS.3.5\[_S32 Design Studio for S32 Platform 3.4_installation- something like this] \Logs

Thank you. Best regards. 

- Mehul Patel 

[lucacosti]

Hi Mehul.
Also Offline activation request does not work, this is what worries me....

For your further analysis I attach logs files, as requested.

Thank you

Luca

[Mehul_Patel_NXP]

Hi, @lucacosti , 

I have extended the license for the S32DS v2018.R1. 

Please refresh the activation. 

Thank you. Best regards. 

- Mehul Patel