S32 Design Studio for ARM v2018 License missing

[WeiXiangdadadadadad]

How to do to extend? 

Additional Details

Catalog Item Name S32 Design Studio for ARM v2018

Order ID / Line # S32-DS-ARM_v2018_150953147 / 1 Fulfilled Quantity 1

Activation Code 9840-A64B-D867-AAC8

Product S32 Design Studio for ARM v2018 R1

Host

• 82AF1D522E5EC556B2DE9660A7C802C394386AD6

Order Date Jul 29, 2019

Returning this license is not allowed.

[WeiXiangdadadadadad]

It doesn't work. I just use "9840-A64B-D867-AAC8" to re-active, something went wrong.

WeiXiangdadadadadad_0-1695345871815.png

I found there are 3 licenses:                        Mismatching?

WeiXiangdadadadadad_1-1695345990498.png

Could you help me? 

Thank you. Best regards.

[Mehul_Patel_NXP]

Hi, @WeiXiangdadadadadad 

I think I made mistake for renewal of license,  please can you check again by refresh /re-activate your license. 

Please let me know if there is any issue you are facing with the reactivation. 

Best Regards,

- Mehul Patel

[WeiXiangdadadadadad]

It still doesn't work.

License list: v2018 license is gone.

When I re-active the license, the same error still occurs。

WeiXiangdadadadadad_0-1695605052572.png

WeiXiangdadadadadad_1-1695605076621.png

[Mehul_Patel_NXP · Accepted solution]

Hi, @WeiXiangdadadadadad ,

I have extended your license through end of December - 2027. 

Please refresh the activation. 

Thank you. Kind regards. 

- Mehul 

[WeiXiangdadadadadad]

Thank you. Best regards.