I have attached the log files from both failed installs (Power V1.1 + ARM V1.3). Below is the error I am experiencing:
Install Uninstaller: S32 Design Studio for ARM v1.3(Install All Uninstaller Components)
Status: ERROR
Additional Notes: ERROR - Error writing LaunchAnywhere components (Access Denied)
During the install a window appears:
However it then disappears almost instantly and an installation roll back is triggered.
I have tried uninstalling and reinstalling JRE 1.8 & JDK 1.8, disabling AntiVirus, Reinstalling C++ Restributable.
Thanks,
Sean
Original Attachment has been moved to: S32_Design_Studio_for_ARM_v1.3_Install_11_30_2016_08_59_02.log.zip
Original Attachment has been moved to: S32_Design_Studio_for_Power_Architecture_v1.1_Install_11_29_2016_08_50_37.log.zip
Hi Sean
After some investigation our engineering team has found the root cause:
The reason was in Teradyne SSL installed on computer that adds itself to Windows path that makes troubles to other programs:
http://www.teradyne.com/products/production-board-test/self-service-licensing
Workaround: please remove that folder from your path.
Please let us know if it helps.
Stan.
Hi Stan, I met the same issue, but I cannot find Teradyne SSL in my computer, please help me to fix this issue.
Hello Tam
There might be another instance of specific .dll file that interferes with the installer.
Could you please type the command below in the Windows command line:
where FNP_Act_Installer.dll cll_app.dll cll_app_libFNP.dll
Have you find anything?
Thanks!
Stan
Hi Stan
I run your command and this is the result:
Seems LDRA_Toolsuite interferes with S32 DS installer. Could you temporarily remove path c:\LDRA_Toolsuite\ from PATH?
Then try to install S32DS. If the installation is successful you can restore PATH environment variable.
Hope it helps.
Stan
Hi Stan,
I met the same issue when I install S32 Design Studio for S32 Platform 3.3,but I cannot find any .DDL file in my computer, please help me to fix this issue
thanks