Request for S32 Design Studio License

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Request for S32 Design Studio License

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Kms
Contributor I

Dear Support Team,

I am writing to request assistance regarding an issue with my software license activation.

When attempting to return my license, I receive the following error message:

Kms_0-1755672589467.png

Kms_1-1755672600517.png

 

 


CLLReason [errorNo=27, errorString=Error sending a return request to a remote activation server and processing the response. The maximum number of returns is reached, contact your product vendor if you need help. (FNP error 0), flxActMajorErrorNo=0, flxActMinorErrorNo=0, flxActSysErrorNo=0, flxCommErrorNo=0]


It appears that I have reached the maximum number of allowed license returns, and I am now unable to deactivate or transfer my license through the usual process.

For your reference:

  • Product name/version: S32DS 3.4

  • License/activation code: F368-1F06-038B-D046

  • Description of circumstances (e.g., PC formatting, OS changes, etc.): Windows11

I kindly request your support to reset or increase the license return count for my activation code, or otherwise advise on how I can proceed to use my software.

Please let me know if you require any additional information.

Thank you for your prompt assistance.

Best regards,

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stanish
NXP Employee
NXP Employee

Hello,

Thanks for your report.

Could you please try to re-activate the license using your existing activation code and S32Design Studio v3.4 (either online or offline activation)

Please let us know if you still facing the issue.

hope it helps,

Stan

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