How do I obtain a new activation code with a valid license period?

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How do I obtain a new activation code with a valid license period?

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masanobunishimu
Contributor I

I need to use "S32DS for Arm 2018.R1" again.

The activation code ("CA1E-5E8C-4B42-0655") I downloaded today shows as expired (Feb 24, 2022) in the License List.
(Therefore, offline activation also fails.)

How can I obtain a new "Activation Code" with a valid license expiration date?

 

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stanish
NXP Employee
NXP Employee

Hi, 

I've just  fixed your license expiration date. Please use the same activation code to activate/refresh the license either online or offline.

Hope it helps

Stan

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stanish
NXP Employee
NXP Employee

Hi, 

I've just  fixed your license expiration date. Please use the same activation code to activate/refresh the license either online or offline.

Hope it helps

Stan

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masanobunishimu
Contributor I

Thank you for your assistance.

After deleting the folder below and performing the installation,
offline activation ultimately succeeded.

"C:\ProgramData\FLEXnet"

 

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masanobunishimu
Contributor I

Thank you for your support.

However, offline activation still failed.
The contents of "activation.xml" are as follows,
and it still shows "License cannot be generated, it has already expired."

I would appreciate any advice on additional troubleshooting steps.

 

```xml: activation.xml

<?xml version="1.0" encoding="UTF-8" ?>
    <ResponseHeader>
        <VersionNumber>1</VersionNumber>
        <ResponseType>FAILURE</ResponseType>
        <RequestSequenceNumber>10</RequestSequenceNumber>
        <RequestHash>9E6B420F28F0F9C76D6E44B2108A35D7CF94AABF</RequestHash>
    </ResponseHeader>
    <ResponseData>
        <ResponseReason>DENIED</ResponseReason>
        <ErrorCode>License can not be generated, it is already expired.</ErrorCode>
    </ResponseData>
    <Signature>C652403DBD48EB68DCF2D781A737EEEB9B2DCE16</Signature>
    <SignatureVersion>1</SignatureVersion>
</Response>

```

I have attached the formatted XML file and the results of checking the License Lists status. Please review these as well.

 

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