EB activation failed

yanzc · ‎09-28-2021

hello,I tried to activate the EB Tresos by using EB Client License Administrator V1.4.0 with the the following activation code:3147-F335-992C-A68A, it failed，here is the activation log:

INFO: Trusted Storage initialization done.
Activating NodeLocked License 3147-F335-992C-A68A, Number Of Licenses: 1
Status: 4, Creating request

Status: 5, Request created

Status: 6, Context created

Status: 0, Error

ERROR: flxActAppActivationSend (50041,41143,34)
Connection to FlexNet Operations Server failed.

How can I solve it , thank you!

namnguyenviet · ‎09-29-2021

Hello @yanzc,

Probably the problem is from the connection from your local PC to the Elektrobit License Server. Try to activate online in another time, or you can try with offline activation, and the instruction can be found here: https://www.elektrobit.com/support/licensing/ (click to "Click here for offline instructions"). Otherwise, please contact to Elektrobit for better support.

Best Regards,

Nam

View solution in original post

heshuwen · ‎04-05-2022

Hi yanzc,

I having the same problem as you,Could you tell me how you solved it?

namnguyenviet · ‎09-29-2021

Hello @yanzc,

Probably the problem is from the connection from your local PC to the Elektrobit License Server. Try to activate online in another time, or you can try with offline activation, and the instruction can be found here: https://www.elektrobit.com/support/licensing/ (click to "Click here for offline instructions"). Otherwise, please contact to Elektrobit for better support.

Best Regards,

Nam