Have you added bootargs similar as the following?
mtdparts=60000000.nor:1m(nor_bank0_rcw),2m(nor_bank0_uboot),13m(nor_bank0_uboot_env),48m(nor_bank0_itb),1m(nor_bank4_rcw),2m(nor_bank4_uboot),13m(nor_bank4_uboot_env),48m(nor_Usertest);
Have you erased NOR flash 0x00020000-0x00b20000 and programmed jffs2 rootfs into it?