Hello.
My reader is an Identiv uTrust 3700 F.
I can't remember the exact steps I took to get to this state, but essentially I would have changed the file management settings access rights on all access keys to 0F (read, write, R/W, change).
Now if I click authenticate, verification is successful, but then if I go to change file settings - and switch any of the access rights to a new key - I get the above error when clicking 'change file settings'.