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2415775_en-US

2415775_en-US

Ara2 Windows factory-test/runtime package unavailable

I’m working with an Ara2 PCIe Accelerator on Windows. The hardware is detected correctly, PCIe/DMA initialization succeeds, and the AraProxyService is running. However, device initialization fails with the following error:

Unsupported firmware version on device: 0 please update firmware.

Current environment:

Firmware: 14.34.0.0
Proxy: 1.1.0.0
SysAPI: 1.1.56.0

The Windows ARA2 User Guide references the factory-test-package-windows.zip file and the Qwen Windows demo package, but those attachments are not available to me through the article.

Could someone from NXP please provide access to the current Windows factory-test package and the matching runtime/firmware package for the Ara2?

This is currently blocking validation of the accelerator in an active Windows deployment.

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