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2414904_en-US
2414904_en-US
Hi,
I am currently trying to run the NXP OTAP example project on a KW45-EVK board and use the NXP IoT Toolbox mobile application for the OTAP process.
However, I am facing an issue with the IoT Toolbox app in the OTAP menu.
Issue
When I open the OTAP menu in the IoT Toolbox app and start scanning:
- If Location is OFF on my phone, pressing Scan shows the loading/scanning indication, but the application does not seem to find the device.
- If Location is ON, the application crashes while in the OTAP menu.
- I have tested this with multiple Android phones, but the issue remains the same.
- In rare cases, I can briefly see my KW45-EVK device appear in the scan results for a fraction of a second, after which the application crashes.
What I have tried
- Tested with multiple phones.
- Tested with Location ON and OFF.
- Repeated the scan multiple times.
- Confirmed that the KW45-EVK is running the NXP OTAP example.
The behavior is reproducible across the phones I have tested.
Has anyone experienced a similar issue with the NXP IoT Toolbox OTAP application and KW45-EVK?
Any suggestions on how I can debug this further or successfully perform OTAP using the IoT Toolbox app would be appreciated.
Thanks!
Hello, hope you are doing well.
Thank you for your report, I have replicated a similar issue and we are currently investigating this with the internal team.
In the meantime, could you help us with the following information?
Which model and Android version devices did you test with? Which version of the IOT Toolbox did you test with? Do you notice any difference in behavior when using Approximate location vs Precise location on Android?
As an additional note, I have tested this on an iPhone device and the issue does not occur, which confirms this is Android-specific behavior.
For now, I would recommend if possible, to use an iPhone device or a board-to-board setup. I will let you know as soon as I have more infromation available.
Best regards,
Sofia.