Hi experts,
I'm using the config tool, version 24.12, with Ubuntu 24.04.2 LTS OS. But it keeps to showing the error: unable to locate python. Any suggestions?
BR
Ben
Maybe not related but I have the same issue on macOS. I thought that issue was my installation because of that message. Can this be fixed that tool is not enabled on unsupported platforms?
Hi Rita,
Sure, same to you.
BR
Ben
Dear BenSu,
@BenSu I am also shocked at it, I am always run this tool in the windows and do not met problem, It works very stably.
Yesterday I run it on the linux, I met the same problem with you, so I contact the expert make the tool, he told me that some functions such as DDR tool can not work on the linux.
So please use this DDR tool in the windows system.
Hope this can do help for you
Wish you have a nice day
Best Regards
Rita
Hi Rita,
Thanks for the update.
I am shocked that it doesn't work on Linux OS. For my understanding, your guy create a tool with eclipse and python, and make it works on WIndows OS. But it can't work on Linux OS. It's fun, right?
BR
Ben
Hi @BenSu ,
I have tested in my side and confirm with our tool design team that for the DDR configure and test function only and work on windows, can not work on the linux.
So, please change to use the ddr tool in the windows.
Wish you have a nice day
Best Regards
Rita
Hi Rita,
I just simply select the preset.
BR
Ben
Hi @BenSu ,
What your action cause this error? I just run it on the windows do not use it on the Linux by now.
Wish you have a nice day
Best Regards
Rita
Hi Rita,
Of course. That's a very simple installation steps: download the bin file, chmod and execute it as the root user. I don't see anything wrong with the installation steps.
BR
Ben
Have you following the steps in our guide document:
