How do you download MCUXpresso?

[innotechsystems]

I followed all of the links, created a new account, activated, confirmed email etc etc, now when I click the big download button for the MCUXpresso software it just takes me to "My Account", i've seen this is a common issue for many what is the solution as all of the videos i've seen should take me to a "product download" page but it does not.  I had an email saying it had been added to something when I click the link in the email it just took me back to my account page.

[innotechsystems]

Thanks Bob, unfortunately, it fires me straight back to the same page you described, to order masked ROMS!

I think the only way to download is by direct link, which I do not have.

[bobpaddock]

11.11.1 was released on March 4th.

I have asked that same question and got no useful answer.

For me I always got sent to a page where I could order masked ROMs.

Why?  No one could tell me, and usually just denied that was what was happening, for about a month.

[ZhangJennie]

Hi Innotech Systems

I attached a video of download process.

Please login nxp site the follow this video to download the file.

If your side is different that prevent you download, I suggest you create a private case to NXP web team to check.

Best Regards

Jun Zhang

[graynomad]

The link in that video just takes me to the same useless "Apps" page everything else does. I just can't believe it's this hard to download software that YOU WANT US TO USE.

For years I've tolerated this crap from NXP, I'm just about done.

[innotechsystems]

Hi ZhangJennie,

As mentioned all of the videos I have seen take the link to a product information page, mine just takes me back to my account page and some ROM Programming center.

How do I create a private case to the NXP Web people?

Thanks

[ZhangJennie]

Innotech Systems

Please see this guide

How to submit a new question for NXP Support 

I would suggest you create a video or set of screenshots to NXP support, so that they can better understand your situations.

Jun Zhang

[innotechsystems]

Nice to see the actual support page is completely different to that of their "guide", going on about folders and stuff, no such thing on the page I went to.

Why does it have to redirect you all over the place, it seems as though I am not the first (or indeed last) to have this issue, seems it's been going on a fair few years with no fix offered, very bad of a large company like NXP!