LPC54605 USB1 failed to handshake with Windows11 in HS mode quickly

[jimmyli]

Hi，

     We selected LPC54606J256ET180E to develop portable printer, which connects to PC by USB1 in HS mode.

     Before, our printer works well in windows7 or windows10, but when connects to windows11, USB1 interface will handshake to windows11 for about 10s, then change to FS mode.

     Meanwhile, we test the printer with STM32F723, it is quick to connect in FS mode.

     We have checked the LPC5460x Reference Manual, but can't find any option to fix this problem.

     Hope you can provide us some tips to fix.

     Thanks very much.

----Test log: 

链接：https://pan.baidu.com/s/1Y8wAkuImzBDNYXKWV1DFHw

提取码：jjrj

[ZhangJennie]

Hi jimmyli 

Did you test USB1 with one of MCUXpresso SDK USB demo code?

Jun Zhang

[jimmyli]

Hi Jennie,

     Yes, we have verified with the offical demo, and the phenomenon is the same.

Demo: LPCXpresso54628

SDK: SDK_2_10_0_LPCXpresso54628\boards\lpcxpresso54628\usb_examples\usb_device_printer_virtual_plain_text\bm

     Thanks.

[ZhangJennie]

Thanks.

I need to check it more internally. Please send me this information:

1. your project application name( scenarios of  your application)

2. I don't have a win11 to test. please provide me the problem related screenshot.

Thanks for your cooperation.

Jun Zhang

[jimmyli]

Hi Jun,

      Project name: thermal printer connecting to PC by usb port.

     Screen shot: below is the log that customer grabs from the test screen.  

link：https://pan.baidu.com/s/1Y8wAkuImzBDNYXKWV1DFHw

password：jjrj

     Thanks.

[ZhangJennie]

What I downloaded from this file is USB ANALYZER.zip. Not log file and screenshot.

Could you please confirm if this is correct one?