Hi Shawn,
thanks :-).
So your KL02Z shows up with "BOOTLOADER" and then as "unrecoginized", right?
It seems to me that somehow it enters bootloader mode and then even this fails. 'Device Descriptor Request failed' means that the host PC started communicating with the board, but then the board did not respond.
I have not seen something like this (yet). I assume you already tried with a different USB cable and USB port?
Other than that I think your K20 on the board might be damaged (ESD maybe?).
I hope this helps,
Erich