I am facing the same issue.
I built a board using SC18IM704 a few years ago, and it worked correctly.
However, when I recently built the same board again, I encountered a problem where it does not work at all. Specifically, sending a reset signal to the reset pin yields no acknowledgment(OK). Furthermore, sending commands to the RX pin results in no response—neither the version information nor I2C commands work.
Since I had an older lots on hand, I tried swapping it in, and it operated normally.
It appears there is a major issue with the IC itself in specific lots. Please share the problematic lots in this thread.
-Work
18IM704 355.101 ZXD23 13
18IM704 355.101 ZXD23 25
18IM704 355.103 ZXD22 32
-Not Work
18IM704 265.102 ZXD21 35