I cannot open the software

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I cannot open the software

Jump to solution
829 Views
Wisam
Contributor II

Unhandled Promise Rejection
Error: ERR_FAILED (-2) loading 'file:///D:/NXP/GUI-Guider-1.9.1-GA/resources/welcome.html'
at rejectAndCleanup (node:electron/js2c/browser_init:165:7510)
at EventEmitter.stopLoadingListener (node:electron/js2c/browser_init:165:7885)
at EventEmitter.emit (node:events:539:35)

0 Kudos
Reply
1 Solution
757 Views
Wisam
Contributor II

Thank you for your reply. After I changed the installation path to the C drive, the error no longer appeared.

View solution in original post

0 Kudos
Reply
3 Replies
765 Views
Harry_Zhang
NXP Employee
NXP Employee

Hi @Wisam 

That error means the GUI Guider app  is failing to load its built-in HTML resources.
Specifically, it can’t open:

file:///D:/NXP/GUI-Guider-1.9.1-GA/resources/welcome.html

Did you install GUI Guider to C:\ or move it manually to D:\?

BR

Harry

0 Kudos
Reply
758 Views
Wisam
Contributor II

Thank you for your reply. After I changed the installation path to the C drive, the error no longer appeared.

0 Kudos
Reply
826 Views
Wisam
Contributor II

The version I downloaded is 1.9.1 and runs on Windows 11.

0 Kudos
Reply
%3CLINGO-SUB%20id%3D%22lingo-sub-2176884%22%20slang%3D%22en-US%22%20mode%3D%22CREATE%22%3EI%20cannot%20open%20the%20software%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2176884%22%20slang%3D%22en-US%22%20mode%3D%22CREATE%22%3E%3CP%3EUnhandled%20Promise%20Rejection%3CBR%20%2F%3EError%3A%20ERR_FAILED%20(-2)%20loading%20'file%3A%2F%2F%2FD%3A%2FNXP%2FGUI-Guider-1.9.1-GA%2Fresources%2Fwelcome.html'%3CBR%20%2F%3Eat%20rejectAndCleanup%20(node%3Aelectron%2Fjs2c%2Fbrowser_init%3A165%3A7510)%3CBR%20%2F%3Eat%20EventEmitter.stopLoadingListener%20(node%3Aelectron%2Fjs2c%2Fbrowser_init%3A165%3A7885)%3CBR%20%2F%3Eat%20EventEmitter.emit%20(node%3Aevents%3A539%3A35)%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2177258%22%20slang%3D%22en-US%22%20mode%3D%22CREATE%22%20translate%3D%22no%22%3ERe%3A%20I%20cannot%20open%20the%20software%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2177258%22%20slang%3D%22en-US%22%20mode%3D%22CREATE%22%3E%3CP%3E%3CSPAN%3EThank%20you%20for%20your%20reply.%20After%20I%20changed%20the%20installation%20path%20to%20the%20C%20drive%2C%20the%20error%20no%20longer%20appeared.%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2177211%22%20slang%3D%22en-US%22%20mode%3D%22CREATE%22%20translate%3D%22no%22%3ERe%3A%20I%20cannot%20open%20the%20software%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2177211%22%20slang%3D%22en-US%22%20mode%3D%22CREATE%22%3E%3CP%3EHi%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.nxp.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F255294%22%20target%3D%22_blank%22%3E%40Wisam%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EThat%20error%20means%20the%20GUI%20Guider%20app%26nbsp%3B%20is%20failing%20to%20load%20its%20built-in%20HTML%20resources.%3CBR%20%2F%3ESpecifically%2C%20it%20can%E2%80%99t%20open%3A%3C%2FP%3E%0A%3CP%3E%3CA%20target%3D%22_blank%22%3Efile%3A%2F%2F%2FD%3A%2FNXP%2FGUI-Guider-1.9.1-GA%2Fresources%2Fwelcome.html%3C%2FA%3E%3C%2FP%3E%0A%3CP%3E%3CSPAN%3EDid%20you%20install%20GUI%20Guider%20to%20C%3A%5C%20or%20move%20it%20manually%20to%20D%3A%5C%3F%3C%2FSPAN%3E%3C%2FP%3E%0A%3CP%3E%3CSPAN%3EBR%3C%2FSPAN%3E%3C%2FP%3E%0A%3CP%3E%3CSPAN%3EHarry%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2176885%22%20slang%3D%22en-US%22%20mode%3D%22CREATE%22%20translate%3D%22no%22%3ERe%3A%20I%20cannot%20open%20the%20software%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2176885%22%20slang%3D%22en-US%22%20mode%3D%22CREATE%22%3E%3CP%3E%3CSPAN%3EThe%20version%20I%20downloaded%20is%201.9.1%20and%20runs%20on%20Windows%2011.%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E