__________________________________________________________________________
Tue Aug 27 07:52:43 CST 2024
Free Memory: 18322 kB
Total Memory: 39936 kB
java.class.path:
/tmp/install.dir.88991/InstallerData
/tmp/install.dir.88991/InstallerData/installer.zip
ZGUtil.CLASS_PATH:
/tmp/install.dir.88991/InstallerData
/tmp/install.dir.88991/InstallerData/installer.zip
sun.boot.class.path:
<none specified>
java.ext.dirs:
<none specified>
java.version == 22.0.2 (Java 2+)
java.vm.name == OpenJDK 64-Bit Server VM
java.vm.vendor == Arch Linux
java.vm.version == 22.0.2+9
java.vm.specification.name == Java Virtual Machine Specification
java.vm.specification.vendor == Oracle Corporation
java.vm.specification.version == 22
java.specification.name == Java Platform API Specification
java.specification.vendor == Oracle Corporation
java.specification.version == 22
java.vendor == Arch Linux
java.vendor.url == https://openjdk.org/
java.class.version == 66.0
java.library.path == /usr/java/packages/lib:/usr/lib64:/lib64:/lib:/usr/lib
java.compiler == null
java.home == /usr/lib/jvm/java-22-openjdk
java.io.tmpdir == /tmp
os.name == Linux
os.arch == amd64
os.version == 6.10.6-zen1-1-zen
path.separator == :
file.separator == /
file.encoding == UTF-8
user.name == yjy
user.home == /home/yjy
user.dir == /tmp/install.dir.88991
user.language == en
user.region == null
__________________________________________________________________________
Installed Feature(s) FMSTR Lite, FMSTR NM of FreeMASTER Lite 1.3.0
Install Begin: AUGUST 27, 2024 7:51:42 PM CST
Install End: AUGUST 27, 2024 7:52:39 PM CST
Installed by InstallAnywhere 20.0 Premier Build 6336
User Interactions
-----------------
#Choose Product Features
#-----------------------
CHOSEN_FEATURE_LIST=FMSTR Lite,FMSTR NM
CHOSEN_INSTALL_FEATURE_LIST=FMSTR Lite,FMSTR NM
CHOSEN_INSTALL_SET=FL
#Choose Install Folder
#---------------------
USER_INSTALL_DIR=/home/yjy/NXP/FreeMASTER Lite 1.3.0
#Choose Link Folder
#------------------
USER_SHORTCUTS=/home/yjy/Desktop/FreeMASTER Lite 1.3.0
#Install
#-------
-fileOverwrite_/tmp/029557.tmp/FNPLicense/license.jar=Yes
-fileOverwrite_/tmp/029557.tmp/FNPLicense/cll/x64/FnpCommsSoap.so=Yes
-fileOverwrite_/tmp/029557.tmp/FNPLicense/cll/x64/libclljni.so=Yes
-fileOverwrite_/tmp/029557.tmp/FNPLicense/cll/x64/libcll_app.so=Yes
-fileOverwrite_/tmp/029557.tmp/FNPLicense/cll/x64/libcll_app_libFNP.so=Yes
-fileOverwrite_/tmp/029557.tmp/FNPLicense/cll/x64/libcll_svr.so=Yes
-fileOverwrite_/tmp/029557.tmp/FNPLicense/cll/x64/libcll_svr_libFNP.so=Yes
-fileOverwrite_/tmp/029557.tmp/FNPLicense/FNPLicensingService/FNPLicensingService=Yes
-fileOverwrite_/tmp/029557.tmp/FNPLicense/install_fnp.sh=Yes
Summary
-------
Installation: Unsuccessful.
25 Successes
14 Warnings
1 NonFatalErrors
1 FatalErrors
Action Notes:
None
Install Log Detail:
Check Disk Space: /home/yjy/NXP/FreeMASTER Lite 1.3.0
Status: SUCCESSFUL
Additional Notes: NOTE - Required Disk Space:316,257,981 Bytes Free Disk Space:342,098,677,760 Bytes
Check Disk Space: /home/yjy/NXP/FreeMASTER Lite 1.3.0
Status: SUCCESSFUL
Additional Notes: NOTE - Required Disk Space:316,257,981 Bytes Free Disk Space:342,098,677,760 Bytes
Check Disk Space: /home/yjy/NXP/FreeMASTER Lite 1.3.0
Status: SUCCESSFUL
Additional Notes: NOTE - Required Disk Space:316,257,981 Bytes Free Disk Space:342,098,640,896 Bytes
Install Directory: /tmp/029557.tmp/
Status: SUCCESSFUL
Additional Notes: NOTE - Directory already existed
Install Directory: /tmp/029557.tmp/FNPLicense/
Status: SUCCESSFUL
Install File: /tmp/029557.tmp/FNPLicense/license.jar
Status: SUCCESSFUL
Install Directory: /tmp/029557.tmp/FNPLicense/cll/
Status: SUCCESSFUL
Install Directory: /tmp/029557.tmp/FNPLicense/cll/x64/
Status: SUCCESSFUL
Install File: /tmp/029557.tmp/FNPLicense/cll/x64/FnpCommsSoap.so
Status: SUCCESSFUL
Install File: /tmp/029557.tmp/FNPLicense/cll/x64/libclljni.so
Status: SUCCESSFUL
Install File: /tmp/029557.tmp/FNPLicense/cll/x64/libcll_app.so
Status: SUCCESSFUL
Install File: /tmp/029557.tmp/FNPLicense/cll/x64/libcll_app_libFNP.so
Status: SUCCESSFUL
Install File: /tmp/029557.tmp/FNPLicense/cll/x64/libcll_svr.so
Status: SUCCESSFUL
Install File: /tmp/029557.tmp/FNPLicense/cll/x64/libcll_svr_libFNP.so
Status: SUCCESSFUL
Install Directory: /tmp/029557.tmp/FNPLicense/FNPLicensingService/
Status: SUCCESSFUL
Install File: /tmp/029557.tmp/FNPLicense/FNPLicensingService/FNPLicensingService
Status: SUCCESSFUL
Install File: /tmp/029557.tmp/FNPLicense/install_fnp.sh
Status: SUCCESSFUL
Execute Script/Batch file: Install Flexera service
Status: SUCCESSFUL
Execute Command: java "-Djava.library.path=/tmp/029557.tmp/FNPLicense/cll/x64" -jar "/tmp/029557.tmp/FNPLicense/license.jar" verify -feature Activated -version 1.3 -prod FreeMASTER_Lite_1.3.RTM
Status: SUCCESSFUL
Execute Command: java "-Djava.library.path=/tmp/029557.tmp/FNPLicense/cll/x64" -jar "/tmp/029557.tmp/FNPLicense/license.jar" run -feature Activated -version 1.3 -prod FreeMASTER_Lite_1.3.RTM
Status: SUCCESSFUL
Install Uninstaller: FreeMASTER Lite 1.3.0(Install All Uninstaller Components)
Status: SUCCESSFUL
Install Directory: /home/yjy/NXP/FreeMASTER Lite 1.3.0/_FreeMASTER_Lite_installation/InstData/
Status: SUCCESSFUL
Install Uninstaller: FreeMASTER Lite 1.3.0(Install All Uninstaller Components)
Status: ERROR
Additional Notes: ERROR - Error writing LaunchAnywhere components (Access Denied)
Uninstall File: /home/yjy/NXP/FreeMASTER Lite 1.3.0/_FreeMASTER_Lite_installation/Logs/FreeMASTER_Lite_1.3.0_Install_08_27_2024_19_52_07.log
Status: WARNING
Additional Notes: WARNING - The file does not exist
Uninstall File: /tmp/029557.tmp/FNPLicense/license.jar
Status: WARNING
Additional Notes: WARNING - The file does not exist
Uninstall File: /tmp/029557.tmp/FNPLicense/cll/x64/FnpCommsSoap.so
Status: WARNING
Additional Notes: WARNING - The file does not exist
Uninstall File: /tmp/029557.tmp/FNPLicense/cll/x64/libclljni.so
Status: WARNING
Additional Notes: WARNING - The file does not exist
Uninstall File: /tmp/029557.tmp/FNPLicense/cll/x64/libcll_app.so
Status: WARNING
Additional Notes: WARNING - The file does not exist
Uninstall File: /tmp/029557.tmp/FNPLicense/cll/x64/libcll_app_libFNP.so
Status: WARNING
Additional Notes: WARNING - The file does not exist
Uninstall File: /tmp/029557.tmp/FNPLicense/cll/x64/libcll_svr.so
Status: WARNING
Additional Notes: WARNING - The file does not exist
Uninstall File: /tmp/029557.tmp/FNPLicense/cll/x64/libcll_svr_libFNP.so
Status: WARNING
Additional Notes: WARNING - The file does not exist
Uninstall File: /tmp/029557.tmp/FNPLicense/FNPLicensingService/FNPLicensingService
Status: WARNING
Additional Notes: WARNING - The file does not exist
Uninstall File: /tmp/029557.tmp/FNPLicense/install_fnp.sh
Status: WARNING
Additional Notes: WARNING - The file does not exist
Status: SUCCESSFUL
Uninstall Folder: /tmp/029557.tmp/FNPLicense/cll/x64
Status: WARNING
Additional Notes: WARNING - The path does not exist
Uninstall Folder: /tmp/029557.tmp/FNPLicense/cll
Status: WARNING
Additional Notes: WARNING - The path does not exist
Uninstall Folder: /tmp/029557.tmp/FNPLicense/FNPLicensingService
Status: WARNING
Additional Notes: WARNING - The path does not exist
Uninstall Folder: /tmp/029557.tmp/FNPLicense
Status: WARNING
Additional Notes: WARNING - The path does not exist
Error occurred while installing the following Action, hence rolling back the installation....!
Action Name: Trigger Rollback Action
Action Description: Trigger Rollback Action
Error Details as below:
This action rolls back the Installation.
Hi @yjy,
The only error I can see your logs is "Additional Notes: ERROR - Error writing LaunchAnywhere components (Access Denied)". Did you try running the installer with elevated rights ?
Another thing I would check is the file integrity, could you re-download the installer ?
Does the installer prompt you to introduce your user password for sudo ? (Even if your user is in the sudo group the installer may need to execute internal commands as root).
Additional thing to try is to set the following environment variable before running the installer:
export LAX_DEBUG=true
Does it fail if you keep FreeMASTER Lite selected with Java 17 ? the same way it does with Java 22 ?
I'm wondering whether there is any issue with Java version or some step specific to FreeMASTER Lite component installation.
Do you mean that if you uncheck "FreeMASTER Lite" option the installation succeeds ?
Could you share the installation log file ?
there are freemaster contents
Unfortunately, FreeMASTER (classic desktop tool) is available only on Windows platform. FMASTERSW32.bin is the name that we used in older releases but switched to FMASTERL13.bin to avoid confusion.
At high level, FreeMASTER Lite includes:
From the old logs I noticed that "LaunchAnyWhere" step comes around the license validation. Does your installation reaches the license validation step ? Does a popup window show up after you press the Install button ?
Also, what Linux distribution are you using ? (could be a compatibility issue)
I asked about license validation because I saw a similar issue in a thread from another community space.
I will come back with updates after I try to reproduce your issue in an Arch Linux VM on my side.
Update: I create an ArchLinux VM trying to match your configuration:
I managed to reproduce your issue by running the installer with a user that is not part of sudo group:
Next, I ran it with a user (with sudo privileges) and the installation succeeded:
I assume that it is a permission/access rights issue in you case as well.