First off, try powering your board/probe off and back on and again, along with killing any debug executables that are still running - as described in MCUXpresso IDE v10.2 User Guide, section 18.10.7, "Troubleshooting LPC-Link2".
If that doesn't help, then assuming you are using the standard QN98080 DK board, can you try disconnecting the board, putting a jumper on the ISP header (JP15), and seeing if that then allows a successful connection.
Then, if you are still having problems, please post the whole of your debug log (MCUXpresso IDE v10.2 User Guide, section 18.8, "The Console View") and also confirm which IDE, SDK and board versions you are using.
Regards,
MCUXpresso IDE Support