Mitek,
Both MMA8652FC accelerometers we have been working with (E10 – yours, E13 - mine) seem to be engineering samples.
I would recommend ordering free samples of the MMA8652FC by clicking on the “Sample” button on this website and replace the original engineering sample using this new part.
If you want to return the complete LFSTBEB865x kit, please follow the standart warranty policy.
Sorry for any inconvenience it may cause.
Regards,
Tomas