A diverse range of individuals work at the United Airlines Winnipeg Office . Everything is supervised by managers who ensure that everything goes without a hitch . The teams that provide customer support are led by supervisors . In addition customer service representatives assist tourists on a daily basis .These agents check reservations and flight information using computers and phones . To modify or cancel reservations or schedules they have access to United systems . They are able to record any particular dietary requirements or disabilities you may have . With their extensive training, the agents can handle any kind of question . Behind the scenes employees work in the office as well . Accounts and paperwork are handled by administrators . Computer systems are maintained optimally by tech specialists .